Only a physician can refer a patient to the Home Healthcare Service. A referral can be from:

• An HMC facility 
• Primary health center 

Step 1: Visit your primary healthcare provider (Primary Health Care Corporation or a clinic in HMC). Your primary care doctor will refer you to Home Healthcare if homecare is required. 

• Referrals from PHCC health centers are made automatically 
• Referrals from within HMC are made automatically 

Step 2: Once your referral has been received by HMC, you will be sent an SMS acknowledging receipt. 
Step 3: When an appointment becomes available you will be contacted with the date, time and location. Once processed, you will also receive an appointment notification by SMS. 
Step 4: You will receive an appointment reminder SMS five days before your appointment and another SMS one day before. 

For further information regarding the service the Referral Management Team can be contacted Sunday – Thursday from 7am to 3pm on 4439 5165 or 4439 8562

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